Thorpe Bay & Shaftesbury Ave Surgery
Southend-On-Sea
Essex
📞 phone: 01702582670
Doctors
- Dr Bilquis Agja
General Practitioner - Dr Haroon Siddique
General Practitioner - Mrs Ann Stockwell
Healthcare Assistant - Ms Ruth Blake
Nurse Prescriber - Mrs Norma Barwick
Practice Manager - Ms Clare Roovers
Practice Nurse
Opening times
- Monday: 8:30am - 1:00pm and 3:00pm - 7:45pm
- Tuesday & Wednesday: 8:30am - 1:00pm
- Wednesday: 3:00pm - 6:30pm
- Thursday, Friday: 8:30am - 1:00pm and 3:00pm - 6:30pm
- Saturday & Sunday: Closed
Phone in for holiday, emergency or late hours.
Your feedback + claim premises
Having been with this practice for 25years I am totally against the new appointment system that is in place, I find some of your receptionist at the Tyrone road practice very aggressive when I have tried to make an appointment, they tell me to use the “new” Anima app, which I have tried to do without success this week, I phoned twice this week regarding a problem I have and when I phoned yesterday afternoon, told there is a traffic light system and the a doctor will determine how argent your appointment is, the receptionist said she would look for an appointment for me and the only one she could find was 1st February, I am in terrible pain with my hip and wanted stronger painkillers , surely a doctor could look at my notes and see that I had visited a doctor about my hip, and she said if the pain gets worse to come back and see her. I feel that “care for patients well being “ has gone and I feel very annoyed that nobody seems to care. I have spoken to several patients about this “new system “ and not one was impressed I’m not sure who it benefits because I don’t think it’s the patients. Brenda Rolfe —
Services
- Long-Acting Reversible Contraception (LARC - eg IUD or implant)
- Learning disability health check
- Diabetes Clinic providing insulin initiation
- Child health and development
- Asthma Clinic
