Thorpe Bay & Shaftesbury Ave Surgery

Doctors

• Dr Bilquis Agja  General Practitioner
• Dr Haroon Siddique  General Practitioner
• Mrs Ann Stockwell  Healthcare Assistant
• Ms Ruth Blake  Nurse Prescriber
• Mrs Norma Barwick  Practice Manager
• Ms Clare Roovers  Practice Nurse

Opening times

• Monday: 8:30am - 1:00pm and 3:00pm - 7:45pm
• Tuesday & Wednesday: 8:30am - 1:00pm
• Wednesday: 3:00pm - 6:30pm
• Thursday, Friday: 8:30am - 1:00pm and 3:00pm - 6:30pm
• Saturday & Sunday: Closed

Phone in for holiday, emergency or late hours.

Your feedback   +     claim premises

Having been with this practice for 25years I am totally against the new appointment system that is in place, I find some of your receptionist at the Tyrone road practice very aggressive when I have tried to make an appointment, they tell me to use the “new” Anima app, which I have tried to do without success this week, I phoned twice this week regarding a problem I have and when I phoned yesterday afternoon, told there is a traffic light system and the a doctor will determine how argent your appointment is, the receptionist said she would look for an appointment for me and the only one she could find was 1st February, I am in terrible pain with my hip and wanted stronger painkillers , surely a doctor could look at my notes and see that I had visited a doctor about my hip, and she said if the pain gets worse to come back and see her. I feel that “care for patients well being “ has gone and I feel very annoyed that nobody seems to care. I have spoken to several patients about this “new system “ and not one was impressed I’m not sure who it benefits because I don’t think it’s the patients. Brenda Rolfe —  26/01/2024

Services

• Long-Acting Reversible Contraception (LARC - eg IUD or implant)
• Learning disability health check
• Child health and development
• Diabetes Clinic providing insulin initiation
• Asthma Clinic