Timeline

line has been busy since yesterday morning !!!!!! —  31/10/2023

I have been with you for over 30yrs and am due my covid booster but have been told you are no longer doing them nor is anyone else in my area;how can anyone of 80 with limited mobility get this done?needles to say I am not over joyed particullarly as my next door neighbour had hers done on the 17th.P.LITTLE.little.peter945@gmail.com —  30/10/2023

I have been seen by Dr Ravi on a few occasions and found him to be an excellent doctor who has done all he said he would. I have been at this practice for 25 years and have always been treated kindly and efficiently and have no complaints at all. In fact all the staff are brilliant, friendly and helpful. — anni…@yahoo.co.ukreveal  29/10/2023

Terrible cobs. My partner and I had a cheese and onion cob from our local shop. The filling was really stingy and poor quality, the slice of cheese was incredibly thin and there was hardly any onion. The cob itself was rubbery and chewy. I was starving so finished mine but my partner threw hers away after one bite. Clearly the cob company take no pride in there work and have no interest in customer satisfaction. You guys are more than happy to keep taking people's money tho aren't you. Absolute swines! — gavi…@gmail.comreveal  29/10/2023

I have just had a takeaway from you tonight and I am sorry but it was not acceptable as a Indian take away in any form.Popadoms soft not made today,My main dish was just a few pieces of chicken with a tin of tomatoes poured over them not what a chef would serve.My partner said her chicken korma was just boiled chicken with coconut milk poured over it.Never again —  27/10/2023

Is it not time that the information on Old Mill and Millgates (Poringland & Hempnall Surgeries) were up-dated? —  27/10/2023

First visit & very impressed with quality of coffees - we'll be back. —  23/10/2023

The food from this breakfast kiosk is so good, I am a regular now and have tried most of the items on the menu. —  23/10/2023

The food from this breakfast kiosk is so good, I am a regular now and have tried most of the items on the menu. —  23/10/2023

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Nick Parker — jacq…@outlook.comreveal  19/10/2023

The web includes 73 Talbot Fields as Docs surgery phone 0139250237
This is a private bungolow now. —  18/10/2023

I will not go to this chemist again, I live in Colney but have used the one in Shenley for many years. Today I had an appointment for my Covid vaccination at 2.05. I never had the vaccination thanks to the pharmacist who could not careless about appointment time ( I understand we can all be busy but this was not the problem) and kept taking people through who had appointments after me. Not only did this happen to me but another lady who said she had an appointment else where and he said well 🤷‍♂️As when I asked him why he shrugged his shoulders and said am doing my best. Did not make any attempt to say sorry even after he was late starting. My only reason is we have not been there before and our face’s did not fit. I do not know the lady before me. —  16/10/2023

Times display here are wrong! —  16/10/2023

The lady who was outside The Willows checking people in for their Flu or Covid vaccination Friday 13th 2023.
She was so nice and extremely helpful, it made my day. Thank you so very much. — abfo…@yahoo.comreveal  14/10/2023

I suggest your staff learn to be a little less abrupt when answering their phone. I was very curtly told that the pharmacy did not get involved in giving holiday vaccinations and they had no idea where I could turn. As someone myself who worked within the health service for forty years, the manner of the person who spoke to me was shocking. If there was an alternative pharmacy in my village,i would not hesitate to use them in preference to the high handed and inadequate service offered by Rowlands in Newport on tay —  10/10/2023

Hello, my name is Rimi Gill and I am listed on the details for Brent Dental Practice in Dartford as a dentist but I wanted to confirm that I do not work there and would like my name removed from association. Thank you. —  09/10/2023

Be aware, if you shop in Aubrey Road Stores Penygraig check the price you pay is correct. Everything which is labelled as on offer at a lower price, they try to charge you full price at the till. Deliberately trying to rip people off by not updating their system to reflect the offer prices —  08/10/2023

Horrible service and people

Order was supposed to arrive within 1 hour and 20 mins

When it was late I called and they had only started making it.

When i told them to not bother and cancel they told me I would get a full refund

Now told uber they are wanting compensation for the order

Con artist —  07/10/2023

Numerous times I have passed by the White Cart Chippy before closing time only to find that they have already closed. Staff each time have been rather rude when I have stated that they shouldn’t be closed for another half hour. Not impressed! —  07/10/2023

Numerous times I have passed by the White Cart Chippy before closing time only to find that they have already closed. Staff each time have been rather rude when I have stated that they shouldn’t be closed for another half hour. Not impressed! —  07/10/2023

For some reason you are closed on Friday night at ten when the web site says u are open until midnight and u have the prescription —  06/10/2023

I came into the chemist today to collect my son’s Dosset box which contains his epilepsy medication snd was told it was already away in the van. I asked would it be there by 6pm tonight as he had no medication for tonight and I was told it would be. No medication has arrived tonight and now I am really concerned he will have a seizure tonight. — Feem…@hotmail.co.ukreveal  05/10/2023

Just paid £3 for 18 chips, beware —  02/10/2023

I came in to temporarily register and was flatly refused. I needed advice and possible blood test because of my skin. Receptionist asked Practice Partner, she refused and I was standing there utterly disgusted that they can do this. I have been given help by Lymington Hospital twice but I do need to register with a Doctor. I am 63 years old and have a valid reason for asking for help. I am not a time waster. Lymington advised that I may have to go to Southampton Hospital. I will not go there an help add to the overstretched Nurses and Doctors massive work load.
Disappointed is putting it mildly! — Jack…@outlook.comreveal  02/10/2023

Ladies were brilliant Debbie& susan Absolutely wonderful great experience such a great. Vibe — have…@gmail.comreveal  01/10/2023

Fantastic pharmacy so helpful genuine lovely caring staff go out of their way to make you feel supported and valued as a client wouldn’t go anywhere else — stev…@outlook.comreveal  29/09/2023

The floor and tables were unclean - covered in food scraps and nobody was cleaning or clearing any tables ! Disgusting- won’t go back —  27/09/2023

I would avoid this Chemist like the plague. They are not set up properly for doing flu vaccinations and are very offhand if you query what the young man says. No customer care at all. Avoid. —  27/09/2023

Fabulous coffee sold here . Visited 4/8/23. Best coffee I have had for years . Very helpful team . Great location . —  24/09/2023

Dear Practice Manager & General Practitioner's

I wanted to express a view of concern as a patient who has been with the surgery since 2006.

I thoroughly appreciate the care I have had from the doctors in the surgery over the years and appreciate the tough time you have had through Covid.

I do however feel my accessibility to medical services has declined. It is impossible for a busy working mother to wait for a phone call as a first instance to talk to a doctor within an 4 hour window and not be able to see someone in person ?

There have been numerous times when I've called and been on hold for 45 - 1 to be told I need to book a window opportunity for a doctor to call me back .. it is impossible for most people to wait by the phone. Not to be able to emotionally connect in person with a doctor regarding the important reason you may be calling. If you are triaged to see a doctor you then have the next difficult task to get an appointment that is convenient. So difficult to see a doctor in the evening or weekends .. when most people can and it's not an emergency .., I work a number of weekends and week days in London .. so know how important flexibility is.

Please could I implore you to bring back the come and wait to see a doctor opportunity in the mornings or something that makes seeing a doctor more accessible. The lovely receptionist explained to me today it's not coming back ...and doctors feel they can see more people .. it feels the reverse for your patients.

The next door doctors still offers the service to see a doctors in the morning which feels like the best way to give your patients more options.

I have also had trouble even getting an appointment to get a coil fitted over the last two years as you only have one or two practitioners that can do this and you offer no free appointments and don't have the diary far out in advance .. again for normal people to plan ! I miss have been recommended this might be a good option for me but just can't go through the pain of trying to book an appointment again - as I need a phone consultation again. A face to face and then the procedure !

Please just make the practice more accessible .. Covid did many things but lessening the service is so hard for many of your patients.

Thank you for your consideration.

Anna Moir — anna…@mac.comreveal  21/09/2023

Good full of abuse —  20/09/2023

Hello, we are coming tomorrow at 10am for our covid boosters , would it be possible to have our flu booster at the same time?
Regards Clare & Michael sheppard — clar…@gmail.comreveal  20/09/2023

First time at the Blue Boar, made welcome by the friendly staff. Service was first class, food was generous side portion even though our party of 4 order from the under £10 menu. It came quickly and more importantly was all piping hot. The pub was extremely busy, but the car park was large and parking was easy. Highly recommend you try this pub, but book first as you might be disappointed if you don’t. We will definitely return. First class, service, food and the price was very fair. — Gord…@googlemail.comreveal  19/09/2023

Worst service imaginable,just ordered chips and still waiting half a hour later. —  16/09/2023

I was told that Vanessa Valente had left the practice but she is still listed on your website as a practitioner. — jrw…@duck.comreveal  13/09/2023

Brilliant —  11/09/2023

It seems that if I want a repeat prescription now I have to contact the pharmacy.
Been trying to contact the pharmacy continuously from 9am - 12pm with no success. Now I’m trying to email without being able. How can this be progress, I used to be able to call in and within a few days the medication would be ready.
If this is the way it you need to man the phones. —  11/09/2023

One of the finest Fish and Chip shops in all of Great Britain that I came across living there for 15 years. What a delight! — Admin  09/09/2023

What a pint! Always a decent choice of ales. Miss sitting at the back here by the fire talking crap with drinking mates. Garden is a pleasure to sit in when it’s sunny. Fiddlers meeting here very enjoyable. Greetings to Billinge — Admin  09/09/2023

Staff dentist at this practice replaced all my black amalgam fillings with white ones like 10 years ago, never had any issues, always laughing my head off with mouth wide open like a crocodile. Forever thankful for the job well done and well worth the money — Admin  09/09/2023

We recently visited Corbridge and stayed for a few days to visit our daughter. We were very impressed with Halcyon House Cafe in the Square in Corbridge. The food was good and the coffee was very good too. The owners are very friendly, and produce homemade food. We would definitely recommend them - bacon butties good too.
John and Liz — j.mo…@btinternet.comreveal  08/09/2023

Very good food ,friendly staff ...definitely go back again . —  06/09/2023

Want to thank “Inty” pharmacist at queens Nuthall road I went in for advice of what I thought was a cyst on my leg!! He took one look and promptly told me to see my GP immediately as they will refer me to a dermatologist ! This was a Saturday I was in theatre Tuesday it was a SCC cancer I can’t thank him enough he saved my life!! Chocs on way for all the staff there will be forever grateful love Christine Rhodes — rhod…@hotmail.comreveal  06/09/2023

Always excellent and helpful service —  06/09/2023

Well what a welcome today. I walked into the Chemsits today at 0855 as the sign on the door said ‘open’ which normally means come on in. On entering Ineas warmly greatest by a “Were not open, we don’t open until 9!” But it says open, “that must be from last week.” We’ll also sleeve the sign and the door open so you can tell everyone else they are not open when the sign still says open. At 9am 3 customers walk-in and again “we are not open until 9am”. It is 9 am? “We need time to set up” Talk about being stressed. “We have locum@ And ? He seems calm. Why not lock the door until you are ready? Then I get my cream and say thank you I won’t be coming back. Unbelievable so had to bite my tongue — i…@darrenlewitt.comreveal  04/09/2023

Front of building is in a disgusting mess and little investment is being made to address repairs and a constant leaking pipe that makes the pavement slimy. Rubbish & Litter constantly blights the area yet most of the employees sit on a chair behind the till all day to even care to notice it’s their responsibility to keep clean. Do not use this store if hygiene is important to you. —  04/09/2023

We are a care home and have recently registered our residents to the GP surgery. We have sent another three clients for registration which have not been processed. We found the receptionist team member not helpful in dealing with queries and appeared irritable when we were asking her questions as if we were taking her time. I sent 2 emails requesting for a meeting with the practice manager but never received a response. We feel the surgery is not interested in helping us. —  04/09/2023

They didn’t deliver my food and would not pick up the phone they have no address so I can’t do anything about it —  04/09/2023

Concrete closures: will see some students learning from home on 7 and 8 September as the canteen is out of action — Admin  04/09/2023

Concrete closures: has closed a temporary building — Admin  04/09/2023

Concrete closures: has restricted the use of the top floor, as well as the staff room and sixth form area — Admin  04/09/2023

Concrete closures: has delayed the start of term — Admin  04/09/2023

Concrete closures: will be closed until 11 September — Admin  04/09/2023

Concrete closures: will be closed to students on Tuesday — Admin  04/09/2023

Concrete closures: may need to delay the start of term — Admin  04/09/2023

Concrete closures: the canteen, science block, old gym and hall vacated — Admin  04/09/2023

Concrete closures: will be closed to students on 4 and 5 September — Admin  04/09/2023

Concrete closures: closed 4 classrooms, the gym and some admin offices — Admin  04/09/2023

Concrete closures: considering delaying reopening — Admin  04/09/2023

Concrete closures: will see year 12 students return on 6 September, and year 7 on 4 September — Admin  04/09/2023

Concrete closures: school will, from 4 September, only be open for year seven. All primary school year groups will return on 5 September, and year twelve from 6 September — Admin  04/09/2023

Concrete closures: will be closed until 11 September at the earliest — Admin  04/09/2023

Concrete closures: could see the beginning of term delayed until 11 September for students in years four, five and six — Admin  04/09/2023

Concrete closures: years eight, nine and ten moved to online learning from Wednesday until Friday — Admin  04/09/2023

Concrete closures: will be closed for up to two weeks — Admin  04/09/2023

Concrete closures: will be closed until 11 September — Admin  04/09/2023

Concrete closures: will have some classrooms closed until October — Admin  04/09/2023

Concrete closures: will be vacating parts of the school with immediate effect — Admin  04/09/2023

Concrete closures: there will be three non-teaching days — Admin  04/09/2023

Concrete closures: Expects its reopening to students to be delayed until September 11. Parts of the school have been closed, with a significant number of teaching spaces impacted. — Admin  04/09/2023

Concrete closures: school is open, but parts of the school are closed, including the hall, gym, canteen, drama studio, girls and boys toilets. The school will also need to open mobile toilet blocks. — Admin  04/09/2023

Concrete closures: school will be closed — Admin  04/09/2023

Concrete closures: working to prop up the concrete with supports, but the school remains open — Admin  04/09/2023

Concrete closures: identified issues — Admin  04/09/2023

Concrete closures: identified issues — Admin  04/09/2023

Concrete closures: identified issues — Admin  04/09/2023

Concrete closures: cleared out four classrooms, which are out of use until appropriate safety measures are implemented — Admin  04/09/2023

Concrete closures: began work earlier in 2023 to install extra support as a precautionary measure, but the school remains open — Admin  04/09/2023

Concrete closures: closed on Monday and Tuesday — Admin  04/09/2023

Concrete closures: identified issues — Admin  04/09/2023

Concrete closures: special school for children aged from three to 14 years old, has closed its main building — Admin  04/09/2023

Concrete closures: closed its main building — Admin  04/09/2023

Concrete closures: Raac detected in the school’s kitchen and is now being held up by a steel structure. The school will remain open — Admin  04/09/2023

Concrete closures: school will have 22 classrooms closed with immediate effect, with some required to do online learning according to the independent.co.uk — Admin  04/09/2023

Concrete closures: identified issues but will remain open — Admin  04/09/2023

Concrete closures: closed since 11 June, with some year groups sent to other schools — Admin  04/09/2023

Concrete closures: identified issues — Admin  04/09/2023

Concrete closures: will be closed until mid-September at the very earliest, with temporary classrooms required — Admin  04/09/2023

Concrete closures: considering a delay to the start of the new term — Admin  04/09/2023

Concrete closures: will remain closed until 11 September for students in years eight, nine, ten and eleven, with year seven pupils returning on 12 September — Admin  04/09/2023

Concrete closures: Some parts of the school will be closed, with Year 1 pupils moved to share a block with Reception and Year 2 pupils relocated to the sports hall — Admin  04/09/2023

Concrete closure: considering whether to delay reopening or to partially close — Admin  04/09/2023

Concrete closure: school will remain open after it had extra ceilings added — Admin  04/09/2023

Concrete closure: school remains open. One area closed since the beginning of the year, with temporary works in place in another part of the school — Admin  04/09/2023

Concrete closure: pupils will need to return to school a day later as Raac was found in four corridors — Admin  04/09/2023

Concrete closure: forced to close its kitchen and library, but the school remains open — Admin  04/09/2023

Concrete closure: school delayed the beginning of term and is using remote learning in places — Admin  04/09/2023

Concrete closure: closed some areas for safety reasons, according to local press reports — Admin  04/09/2023

Concrete closure: a “small section” of the school’s estate contains RAAC, but not in a position where full closure is required — Admin  04/09/2023

Concrete closure: started work in July to replace the RAAC in the roof over the kitchen, BBC News reports, with alternative meal arrangements now being made for pupils — Admin  04/09/2023

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